TheAnswerPlan

Frequently Asked Questions

How detailed are the referrals?
We provide the most detailed information in the business. Essentially, we gather every bit of information you need to work up the quote without having to contact the consumer for additional information. Most leads include Driver's License numbers, Social Security numbers, VIN#, and much more.

What other types of referrals do you have besides auto insurance?
We currently provide referrals for Homeowners, Health, and Life, LTC and Life and will soon be offering Dental, Disability and more.

Is there a Trial-Basis where I can try before I buy?
We will send out 5 FREE referrals from your state to show you the quality and timeliness of our referrals. This is the only trial we offer. When you sign up on the service, you pre-pay for your referrals, so we do not offer a trial basis.

What does it cost?
We offer the most cost effective referrals you will find. Our referral price is based on the base price of the referral plus the cost of any filters you apply. More detail can be found on our pricing page.

When do I pay?
You pre-pay for your referrals by charging a deposit amount on your credit card. As you receive referrals, your credit card is automatically charged when you get to 75% of that deposit amount in referrals purchased. In all cases you only pay for the referrals we send you.

How many agents receive the same referral?
In our Shared Priority and Shared Auction accounts, each referral may be sent to 4 other insurance professionals for each line of insurance. Except for the occassional promotional referrals sent to our prospective agents, each referral averages going to two agents.

I received a referral that had incorrect information (i.e. the driver had a DUI but did not mention this, the phone number was bad, etc.) Do I have to pay for this referral?
If you receive an invalid referral, you can request credit for the lead online.

I'm with Allstate and am wondering if a referral I receive could also be sent to another Allstate agent?
No. Our referrals only go to one agent per company.

I have been on the program for one month and I am getting too few or too many referrals. How can I increase or decrease the number of referrals?
Our volume of referrals that we generate may vary, but generally increases about 5% each month. The best way to adjust your referral volume is to expand or contract your geographic area and your profile types. If you want more referrals, try adding more zip codes or counties. If you have filters, try removing them to see if the volume increases. If you want to reduce your referral volume, cut back on your geographic area or add filters to your profiles. Any of our customer service reps can assist you with this or you can manage it yourself online!

How many referrals can I expect in a month? Can you guarantee a minimum number?
We cannot guarantee a minimum because the number will change from month to month depending on how many people request an insurance quote in your area. Keep in mind, you are only billed for what we send to you.

Can I limit the number of referrals I receive in a month?
Yes. You can place a maximum number of referrals to receive which guarantees that we will not send you more than you requested. This maximum can be done over the entire account and even by each individual profile. We can also put a maximum daily and weekly amount on the account if necessary.

You give a referral credit of 5% of another agent's payment when I refer another agent to you. Why would I want to do that? Won't they take referrals away from me?
You lock in your first 20 zip codes so you don't have to worry about other agents who may sign up at a later date. If you and an agent you refer choose any of the same zip codes as priority, you will receive the lead. Any zip codes that they choose as a priority that you don't also have locked in will be given to the new agent. If neither of you has the zip code locked in, you will get the lead. Keep in mind, however, that as our agent base grows, we can then do more advertising and probably provide enough referrals for you and any others you may refer.